Crisis mode
Something just happened. Here’s the next call.
The hospital says Mom goes home Thursday. Dad fell again. The doctor used the word dementia. When decisions are due in days, you need one person who can see the whole board. That’s the call we take every day.
Always free to families.
If someone is in danger or having a medical emergency, call 911 first. We are here for everything after.
“It’s happening now. We need help this week.”
Sound familiar?
The situations we hear most.
Discharge on short notice
The hospital or rehab needs a safe discharge plan, and the case manager is asking where they’re going.
A fall or sudden decline
They were managing fine until they weren’t. Now they can’t be alone, and nobody’s sure for how long.
A new diagnosis
Dementia, Parkinson’s, a stroke. The medical plan is clear. The living plan isn’t.
The caregiver is breaking
A spouse or adult child has been holding it all together and can’t anymore.
Unsafe at home
The stove left on, doors unlocked, getting lost on familiar roads.
Managing from far away
You live out of state and you’re making decisions by phone about a parent in Orange County.
The first days, with us
What happens after you call.
The first call
We learn what happened, what the doctors and discharge team have said, and what’s safe tonight. You hang up with the next step.
The next few days
We line up in-home care or shortlist communities with real openings, and coordinate with the discharge planner so nobody’s guessing.
Once things settle
We work out how care gets paid for over the long haul, and whether the house, the insurance, and the legal documents are ready.
Before you call
Have these handy if you can.
Discharge paperwork or the latest doctor’s notes
A list of current medications
Medicare, supplement, and any long-term care insurance cards
Power of attorney and advance healthcare directive, if they exist
A rough sense of monthly income, savings, and whether they own the home
Where families usually go next
Your next page.
In-home careCare at HomeFrom a few hours of help a week to 24-hour care, matched to vetted, licensed local agencies.Explore home care 
CommunitiesAssisted Living & Memory CareAssisted living, board and care homes, and memory care, shortlisted by fit and by who actually has room.Compare options 
The money questionPaying for CareReverse mortgage, selling, renting, downsizing, insurance, and benefits, laid side by side.See the options
Set an appointment
Start with one conversation.
One call reaches a real person who knows this county, knows this system, and will tell you the truth about where you stand.
(949) 444-4900Always free to families. We are paid by our partners, never by you.
Thank you.
We’ve got it. A real person from our team will reach out at the time you chose. If it can’t wait, call us now at (949) 444-4900.